MQA Annual Report 2020-2021

Table of Contents Annual Report and Long-Range Plan 2020-21 1 State Surgeon General’s Message.........................................................................................................2 Division Director’s Message....................................................................................................................3 Executive Summary................................................................................................................................... 4 MQA Organizational Structure and Functions..................................................................................5 Director’s Office ...................................................................................................................................5 Bureau of Health Care Practitioner Regulation.........................................................................6 Bureau of Enforcement....................................................................................................................7 Prosecution Services Unit................................................................................................................9 Bureau of Operations.......................................................................................................................11 Long-Range Plan 2016-22...................................................................................................................... 12 Disciplinary Guidelines............................................................................................................................14 Appendix I: Information Tables............................................................................................................. 15 Table 1: Summary of Licensed Practitioners..................................................................................... 16 Table 2: Summary of Licensed Facilities and Establishments..................................................... 22 Table 3: Recognized Continuing Education Providers................................................................. 23 Table 4: Initial Applications Received and Initial Licenses Issued............................................. 25 Table 5: Upgrade Applications Received and Upgrade Licenses Issued................................ 28 Table 6: Online Renewals....................................................................................................................... 29 Table 7: Emergency Orders Issued..................................................................................................... 32 Table 8: Reports Received, Complaints Received, and Investigations Completed.............. 33 Table 9: Probable Cause Actions......................................................................................................... 38 Table 10: Disciplinary Cases.................................................................................................................. 40 Table 11: Medical Malpractice Claims................................................................................................. 44 Table 12: Hospital Annual Report Claims.......................................................................................... 45 Table 13: Unlicensed Activity................................................................................................................. 46 Table 14: Student Loan Defaults.......................................................................................................... 48 Table 15: Revenues, Expenditures, and Cash Balances................................................................. 49 Table 16: Projected Cash Balances...................................................................................................... 50 Table 17: Review of the Adequacy of Renewal Fees.......................................................................51 Contact Us / Feedback........................................................................................................................... 54

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