Annual Report and Long-Range Plan 2021-22 11 Strategic Goals Pursuant to section 456.005, Florida Statutes, MQA develops and implements a long-range plan that outlines strategic priorities, operational goals, and key performance measures. Together, teams across the division monitor performance. Priority: Long, Healthy Life. Goal: Increase Healthy Life Expectancy. MQA Strategy: Enforce health care standards through timely discipline of individuals and facilities found in violation of the law. MQA Measure: Percentage of Priority One* investigations completed within 12 days. * Investigations of cases in which there is a potential for an immediate threat to the public Percentage of Priority 1 Cases Completed within 12 Days* FY 2017-18 FY 2018-19 FY 2019-20 FY 2020-21 FY 2021-22 75.4 85.1 94.1 92.5 88.74 Priority: Effective Agency Processes. Goal: Establish a regulatory structure that supports the state’s strategic priorities related to global competitiveness and economic growth. MQA Strategy: License health care professionals in a timelier and more efficient manner. MQA Measure: Number of health care licensure applications submitted by and approved for active-duty service members, military veterans, and their spouses through the VALOR expedited licensing process since its inception. Applications Approved for Health Care Licensure of Military Spouses and Honorably Discharged Veterans FY 2017-18 FY 2018-19 FY 2019-20 FY 2020-21 FY 2021-22 359 332 327 352 362 Priority: Regulatory Efficiency. Goal: Establish a regulatory structure that supports the state’s strategic priorities related to global competitiveness and economic growth. MQA Strategy: Decrease the licensing time for health care professionals. MQA Measure: Number of days to issue a license. Time to Issue a License (Days) FY 2017-18 FY 2018-19 FY 2019-20 FY 2020-21 FY 2021-22 59.1 57.4 51.16 50.46 47.33
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